Below are browser configuration settings to check. You must be using Internet Explorer (IE) version 5.5 sp2 or later on a Microsoft Windows platform version 2000 or XP. Alternate operating systems such as Mac or Linux and alternate web browsers such as Firefox, Safari and the AOL browser are not supported.

Toolbars
Google and Yahoo toolbars (among others) impede the functionality of MindLeaders courses. You must disable these and other nonstandard toolbars while using MindLeaders courseware.

1. Open Internet Explorer
2. Click on View (IE 5, 6) or Tools (IE7)
3. Click on toolbars and
4. Remove the checkmarks from everything except for:
       • Standard Toolbars
       • Address Bar
       • Links
       • Lock Toolbar
5. Close Internet Explorer then reopen it. Check the settings again to ensure the changes were saved.

Internet Explorer sp2 POP-UP Blocker
To disable the integrated pop-up blocker in Internet Explorer version 6 sp2 or later you will need to do the following:
1. Click on Tools
2. Click on Internet Options
3. Click on the Privacy Tab
4. Remove the checkmark from Enable Pop-up Blocker at the bottom of the window
5. Click Apply then OK
6. Close Internet Explorer then reopen it. Double Check under Tools, Internet Options, Privacy Tab to ensure the changes was saved.

Personal firewall programs such as Zone Alarm, Norton Internet Security Firewall, etc must allow "*. mindleaders.com" (no quotation marks) as a trusted site. Because there are so many personal and corporate firewall programs, we are unable to explain how to make changes to your firewall or provide technical support for it. Please consult your user manual or the firewall vendor for assistance. If you are logging on from work, please contact your internal IT Helpdesk before attempting to make any changes to your security settings.

Clear the browser cache and cookies files in IE 6:
1. Open the browser.
2. Click on Tools.
3. Click on Internet Options.
4. In the Temporary Internet files box, click the Delete Files button.
5. Click the Settings button right next to the Delete Files button (checking also delete all off line content in the pop box) then click Ok.
6. Click also under the Settings button, Click Delete Cookies to clean out your old cookie files.
7. Make sure that under Tools, Internet Options, under Temporary Internet Files, that it is set to check for newer versions of stored pages on “Every Visit to the Page”.

Clearing the browser cache and cookies in IE 7:
1. Open the browser.
2. Click on Tools.
3. Click on Internet Options.
4. In the Browsing History section, click Delete
5. Click Delete Files and Delete Cookies
6. Also in the Browsing History section, click Settings (select Ok in the pop up dialogue window that may appear)
7. Then under Temporary Internet Files and History settings, make sure that it is set to check for newer versions of stored pages on “Every Time I visit the webpage” before you click Okay at the bottom of this internet dialogue box.

Add mindleaders.com to your cookies whitelist:
1. Open the browser.
2. Click on Tools.
3. Click on Internet Options.
4. Choose the "Privacy" tab.
5. Click the "Sites" button.
6. Enter "mindleaders.com" (no quotes) into the address line and click "Allow".
7. Click "Ok".

Disable Auto-Select
1. Open the browser.
2. Click on View (IE6) or Page (IE7)
3. Click on Encoding.
4. If there is a checkmark next to Auto-Select, click on Auto-Select to remove it.